To claim SOCSO benefits, your employer must report the incident and submit the required documents on your behalf. The process involves the following steps:
1. Employer’s Responsibilities
Report the Incident:
– Complete *Form 21 (Accident Report)* and *Form 10 (Claim Form)*.
Arrange Medical Examination:
– Ensure the employee undergoes a medical examination and obtains the necessary medical reports.
2. Employee’s Role
Submit Required Documents:
The following documents must be submitted to the nearest SOCSO office (either by the employee or employer):
– Form 21 (Accident Report) or Form PKS 68/69 (Occupational Disease Report).
– Form 10 (Claim Form).
– Medical reports and leave certificates.
– Employer’s identification letter.
– Work attendance records (e.g., punch card or attendance summary).
– Copy of the employee’s ID.
– If the accident occurred during commute: A police report and a sketch map of the route.
Seek Assistance:
– Visit a SOCSO office for help with form submission if needed.
3. Available SOCSO Benefits
Medical Coverage:
– Treatment costs for work-related injuries/illnesses at SOCSO-approved clinics/hospitals.
Temporary Disability Benefits:
– Financial support if unable to work due to injury.
Permanent Disability Benefits:
– Compensation for permanent disabilities caused by workplace incidents.
Additional Support:
– Rehabilitation services and allowances for total permanent disablement.
Critical Illness Coverage (Self-Employed):
– Financial aid under the *Invalidity Scheme* if unable to work due to a serious illness.
4. Important Reminders
– Deadline: Claims must be filed within 12 months from the last date of temporary disability.
Submission Methods:
– Currently, documents must be submitted in person, but SOCSO (PERKESO) is working on online options.
Registration:
– Employers must register new employees with SOCSO within 30 days of hiring.
